About

FAQ

• Where is the store based?

  San Diego, CA

• Do you accept orders placed outside of the US?

  We sure do!

• How long will it take to receive my order?

  It usually takes me about a week to process an order before it is shipped out. Usually no longer than 2 weeks of processing, depending on the amount of orders I have. I always email you personally that I have received your order and will give you a day when I will ship it out to you so you can expect it coming your way. For domestic orders about 5-12 days. For International orders about 2-3 weeks.

• Can I insure my items?

  All items are automatically insured upon order. I make sure I insure everything up to the full value you paid for with shipping. If any item is lost or damaged, I will be happy to remake your order once I make my insurance claim. Once I receive the insurance check from the USPS, I will notify you and remake your order. The approximate time for the processing of insurance claims with the USPS is 4-6 weeks.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.